Support
Contact FirstBid
Questions about a report, a payment, or the public records we read? Email us and a person will reply.
support@firstbid.ukA question about a report
Tell us the listing URL and what looks wrong. Every figure in a FirstBid report is traceable to a source, so we can show you exactly where it came from.
Payments and access
If a payment went through but your report has not unlocked, email us with the address you paid with and we will restore access.
Response times
We answer within one working day, Monday to Friday, UK time.
Before you write, our methodology page explains how confidence levels are decided, and data sources lists every register we read and its known limits.